How millennials want to work and live

Publicado en Business Mail Septiembre 2016, disponible aquí

Por: Jim Clifton, Chairman and CEO at Gallup[i]

Millennials are changing the very will of the world. So we, too, must change.

 People often ask Gallup, “Are millennials really that different?” The answer is yes -profoundly so. Millennials will change the world decisively more than any other generation. Millennials will continue to disrupt how the world communicates — how we read and write and relate. Millennials are disrupting retail, hospitality, real estate and housing, transportation, entertainment and travel, and they will soon radically change higher education.

Defined by their lack of attachment to institutions and traditions, millennials change jobs more often than other generations -more than half say they’re currently looking for a new job. Millennials are changing the very will of the world. So we, too, must change.

Gallup is recommending that our client partners change their organizational cultures this year from old will to new will. There are six functional changes that we call the “Big Six”.

  1. Millennials don’t just work for a paycheck — they want a purpose

For millennials, work must have meaning. They want to work for organizations with a mission and purpose. Back in the old days, baby boomers like me didn’t necessarily need meaning in our jobs. We just wanted a paycheck — our mission and purpose were 100% our families and communities. For millennials, compensation is important and must be fair, but it’s no longer the driver. The emphasis for this generation has switched from paycheck to purpose — and so must your culture.


  1. Millennials are not pursuing job satisfaction — they are pursuing development

Most millennials don’t care about the bells and whistles found in many workplaces today -the Ping-Pong tables, fancy latte machines and free food that companies offer to try to create job satisfaction. Giving out toys and entitlements is a leadership mistake, and worse, it’s condescending. Purpose and development drive this generation.

  1. Millennials don’t want bosses — they want coaches

The role of an old-style boss is command and control. Millennials care about having managers who can coach them, who value them as both people and employees, and who help them understand and build their strengths.

  1. Millennials don’t want annual reviews — they want ongoing conversations

The way millennials communicate -texting, tweeting, Skype, etc. – is now real-time and continuous. This dramatically affects the workplace because millennials are accustomed to constant communication and feedback. Annual reviews no longer work.

  1. Millennials don’t want to fix their weaknesses — they want to develop their strengths

Gallup has discovered that weaknesses never develop into strengths, while strengths develop infinitely. This is arguably the biggest discovery Gallup or any organization has ever made on the subject of human development in the workplace. Organizations shouldn’t ignore weaknesses. Rather, they should minimize weaknesses and maximize strengths. We are recommending our client partners transition to strengths-based cultures, or they won’t attract and keep their stars.

  1. It’s not just my job — it’s my life

One of Gallup’s most important discoveries is that everyone in the world wants a good job. This is especially true for millennials. More so than ever in the history of corporate culture, employees are asking, “Does this organization value my strengths and my contribution? Does this organization give me the chance to do what I do best every day?” Because for millennials, a job is no longer just a job -it’s their life as well. 

  • 29% of employed millennials are engaged at work, making them the least engaged generation
  • 55% of millennials are not engaged. They hold the first place over 50% non-engaged gen exers and 48% non-engaged baby boomers.
  • 21% of millennials report changing jobs within the last year; more than three times the number of non-millennials who report the same.
  • 60% of millennials say they are open to a different job opportunity; this is 15% higher than the percentage of non-millennial workers.

Engaging millennial employees

Like those in every generation before them, millennials strive for a life well-lived. They want good jobs -ones with 30-plus hours of work a week and regular paychecks from employers. They also want to be engaged in those jobs -emotionally and behaviorally connected to them. However, Gallup has found that millennials struggle to find good jobs that engage them and while many of them likely don’t want to switch jobs, their companies are not giving them compelling reasons to stay.

[i] Tomado de How Millennials Want to Work and Live. Purpose • Development • Coach • Ongoing Conversations • Strengths • Life THE SIX BIG CHANGES LEADERS HAVE TO MAKE.

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